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Benchmarking Home Health Care Data

Benchmarking data is a relatively new process in the home health care industry. But the results can assist an agency in the strategic planning— staffing needs and program development—for the present and future. This descriptive research project benchmarked home health care data at the national, state (ie, North Carolina), and local (ie, Triangle area: Raleigh, Durham, and Chapel Hill) level from varied sources. These data assisted the author in formulating recommendations and a projected 1- year schedule of visit volume that included full-time equivalent position needs and a productivity standard for a new home care agency.

Key Words: benchmarking • productivity standard • strategic planning • visit volume

Home Health Care Management & Practice, Vol. 9, No. 4, 52-63 (1997)
DOI: 10.1177/108482239700900412


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