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The role and theoretical model of the triage nurse in home health care practice

Triage Nurse Certified Division International Health Specialists, Inc. Newtonville, Massachusetts

Elyse Schneider

Triage Nurse Certified Division International Health Specialists, Inc. Newtonville, Massachusetts

Telephone triage is an emerging concept in home health care nursing practice, which has evolved as a result of acute needs of patients receiving community-based home care services. The allocation and mobilization of agency and community resources based on telephone clini cal assessment require excellent decision-making and communication skills, clinical compe tence, and a personal commitment to patient protection. Watson's theory of nursing, Nursing: Human Science and Human Care, A Theory of Nursing (1988), is applicable to triage in home care practice and espouses the role of the triage nurse as a professional nursing "caring encoun ter." Key words: caring event, home care clinical practice, human science and human care, triage health encounter

Home Health Care Management & Practice, Vol. 7, No. 1, 47-55 (1994)
DOI: 10.1177/108482239400700111


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