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How Managers Can Retain Qualified In-Home Caregivers in a Competitive Job Market

Meshgorya University in the Ukraine

This article addresses how home health care managers can improve employee retention at their respective agencies. It begins by discussing the growing shortage of nurses, certified nursing assistants (CNAs), and home health aides and continues by identifying several key factors that can have a dramatic effect on an in-home caregiver's morale and job loyalty. The article provides the home health care manager with a number of steps that can be taken to manage these factors in such a way as to create a pleasant working experience for these employees, thus decreasing employee turnover.

Key Words: caregiving • home care • agencies • retention • shortage • relationships • environment • stress relief • team

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